Sports / Mobile
This policy explains what information we collect when you use sige77net, how we use it, and what controls you have over your own account data. We keep this straightforward so you know exactly where your information goes and who to contact if something needs to change.
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the credentials you choose. When you make transactions through GCash, Coins. ph or PESONet, a record of those transactions is associated with your account to support your wallet history and any account queries you raise. We also collect technical data your device sends when you access our platform — including browser type, session identifiers and connection details. This helps us keep your account secure and deliver the correct version of the platform to your device. We do not sell your personal data to third parties for their own marketing. Data we hold is used for account management, transaction records, identity verification where required, and support communications. Retention periods follow what is needed to fulfil those purposes and comply with applicable legal obligations in the regions where we operate. Access to this platform and the application of this policy depends on local law and is available only where local law permits. If you are in a region where access is restricted, this policy still governs any data we hold about you.
Not every interaction on the platform falls under the same rules. The table below shows what this policy covers directly, what sits at its edges, and what falls outside it entirely — so you know where to direct a question.
All data collected when you log in, update your profile, or verify your identity is fully within this policy. That includes your registered email, mobile number and any account security steps you complete.
Deposits and withdrawals processed through GCash, Coins. ph and PESONet generate records tied to your account wallet. Those records are covered here. We do not govern what the payment provider stores on their own side.
How you navigate the platform — pages opened, sessions started, games launched — is tracked in aggregate for performance. Individual session logs linked to your account are covered; anonymised aggregate data is not personal data under this policy.
Links to third-party sites, game content delivered by studios, and external payment apps each operate under their own privacy terms. Once you leave our platform or interact directly with an external provider, their policy applies, not ours.
You have real, actionable choices over the data we hold about you. Reviewing your account details is the first step — log in and check your profile page to see the information currently associated with your account. If something is incorrect, you can update standard fields directly from the account settings screen; for details that cannot be edited in-app, a support request is the right route. If you want to understand what data we hold beyond what is visible in your account, you can submit a data access request through our support channel. We will respond with a summary of the personal data on record. For deletion requests, we assess each one against our retention obligations — we cannot always delete data tied to completed transactions, but we will explain clearly what can and cannot be removed and why.
Log in and open the account settings page. The information visible there is what we hold as your active profile. Check it periodically and flag anything that looks wrong.
Most contact and profile fields can be updated directly in-app. For fields locked after verification, submit a correction request to support with a brief description of what needs to change.
If you want to know more about what we hold, submit a data access request via the support channel. Include your registered account email so we can match the request to your record.
Deletion requests are assessed case by case. Transaction records may need to be retained for legal or operational reasons. We will tell you what we can remove, what we must keep, and for how long.
If your question is specifically about the data we hold on your account — including access requests, correction requests or concerns about how your information was used — use the routes below. General account help is also available through the same channels.
Open the live chat widget from any page while logged in. For data-specific questions, state that your query is a privacy request so the agent can route it correctly.
Send your privacy request to our support email address, which is listed in the Help section of your account dashboard. Include your registered email and a clear description of your request.
The Help Centre accessible from your account menu contains articles on data access, account verification and how to update your registered payment method — GCash, Coins. ph or PESONet.
Knowing the mechanics behind how we store and protect your data is part of understanding this policy in full. The points below cover the four areas we are asked about most.
We use cookies to maintain your login session, remember your account preferences and measure how the platform performs. You can adjust cookie permissions through your browser settings. Blocking certain cookies may affect how your account session behaves.
Account credentials are stored using standard encryption practices. We do not store your GCash PIN, Coins. ph passcode or PESONet credentials — those remain entirely within the payment provider's system. Keep your sige77net password unique to this account.
We keep account data for as long as your account is active and for a period after closure as required by applicable law. Transaction records tied to GCash, Coins. ph or PESONet deposits and withdrawals are retained to support dispute resolution and compliance requirements.
When this policy changes in a material way, we post an update notice on the platform and update the effective date at the top of the policy page. Continuing to use your account after a posted change means you have seen the updated terms.
The questions below cover what we get asked most about this policy — from how to check your data to what happens when you close your account.
We collect the name, email address and mobile number you provide during registration, along with any identity verification documents requested. Device and session identifiers are also collected automatically when you access the platform.
We hold a transaction record — amount, date and method — in your account wallet history. We do not store your GCash or Coins. ph login credentials or PIN. Those stay within the payment provider's own system at all times.
Submit a data access request through live chat or the support email listed in your account Help section. Include your registered email address. We will respond with a summary of the personal data on your account record.
You can submit a deletion request via support. We will tell you which data can be removed immediately and which must be retained — transaction logs tied to completed deposits or withdrawals, for example, may be subject to a legal retention period.
We do not sell your data. We may share information with payment processors like GCash, Coins. ph and PESONet to complete your transactions, and with verification services where required by law. Each of those parties operates under their own privacy terms.
After account closure we retain certain records — primarily transaction history — for the period required under applicable law and for dispute resolution purposes. Profile data not subject to a retention requirement is removed within a reasonable period after your closure request is confirmed.